Some knowledge workers work for more than 60 hours a week. Pdf an empirical study on the effectiveness of work. Mohan kumar abstract today the indian banking industry is witnessing boom times better than ever before. In this era, quality of human inputs is the greatest asset to any organization.
In contemporary management, the concept of quality of work life has been changed to a social issue, while in the past decades only the personal life was. There are many quality of work life constructs in literature. This topic deals with the acquisition of factors on qwl from the data collected for. Motivation and quality of work life among secondary school. According to the motivation theory, an individuals motivation level is correlated to his perception of equity, fairness and justice practiced by the management. This project related to quality of work life of an employee pdf download. Quality of work life programs 16 at its profits and market share while in nonfinancial terms the company can look at its brand value in terms of customer satisfaction and the performance of its employee. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. A large number of publications by various authors reflect the interest in this grey area. The research reported in this dissertationthesis, except where otherwise. Quality of work life deals with various aspects of work environment, which. Project report on quality of worklife pdf this project report may help you. The rapidly changing health care environment has had an impact on the nursing work environment, workload and quality of nursing work life. Wpshc has implemented a quality of worklife program that supports a healthy work environment.
The results found that career development was related to quality of work life o f emp loyee. Quality of work life is the quality of the content of relationship between employees and their total working environment with. Extent to which employees can enhance their personal lives through their work environment and experiences. Poor quality of work life is a challenge in higher education institutions heis and it. The purpose of this thesis is to deepen the understanding of the concept of. It is identify the quality of work life in leopole apparels for. The term quality of work life qwl refers to the degree of satisfaction and contentedness an employee experiences with respect to his or her job and the overall work situation.
Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. The quality of work life covers a wide range of issues both financial and nonfinancial matters relating to work context, work contents and work relations. This issue of meaningful and satisfying work is often merged with. Quality of worklife qwl creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased. Federal sul rio grandense lotados em pelotas masters thesis. It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on workrelated aspects. The objective of the study was to determine the effects of quality of work life, on job satisfaction among. The quality of working life qwl was inserted in the organizational context and. Results of a study conducted in 2010 on the association between work life quality and organizational commitment among fire fighters in malaysia showed a significant association between the two factors. Quality of work life and organizational performance.
Walton explains quality of work life in terms of eight broad conditions of employee that constitute desirable quality of work life. Mirvis and lawler 1984 suggested that quality of working life was associated with satisfaction with wages, hours and working conditions, describing the basic elements of a good quality of work life as. Quality of work life qwl in career development iresearchnet. Some of the important scopes of the quality of work life, according to walton, are. Research paper on quality of worklife pdf merge krectm. Workplace is one of the factors affecting the quality of given care, retaining nurses, and cost efficacy. This thesis adopted a multilevel approach organizational, interindividual and individual to study the role of subcultures in employees worklife balance in.
In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. Quality of work life is an attempt to restructure multiple dimensions of the organization and to institute a mechanism which introduces and sustains changes over time. Quality of work life in the hospitality industry cbs research portal. Rise in the quality of work life would help employees well being thereby the well being of the whole organization. The intellectual pursuits have taken precedence over the physical efforts. Colleagues at the campus are morale boosters, service to the campus and community are rewarding for faculty, the physical work environment is positive, and undergraduate students are enthusiastic.
In modern era, it has been observed that stress management has become one of the most substantial conceptsin the professional environment. Pose of the present study, the questionnaire was contex. Worklife balance versus worklife merge dbs esource dublin. The basis underlying qwl is the humanization of work which means developing a work environment that ensures dignity to the employees. Quality of work life is becoming an increasingly popular concept in recent times. A study on quality of work life of employees at jeppiaar. Quality of employees worklife with special reference.
Jul 05, 20 quality of work life was used in the nursing context by attridge and challahan from 1990. Empirical evidence from dhaka export processing zone. Pdf the relationship between organisational trust and quality of. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. The difference between quality of work life and career motivation seems to lie in the fact that quality of work life is a contributor to motivation. We use cookies to offer you a better experience, personalize content, tailor advertising, provide social media features, and better understand the use of our services. In fact, qwl includes and motivates the employees to born further for present and future roles. Increasing your employees quality of life at work having a work environment that promotes wellness and happiness not only increases mood, but productivity. Download as ppt, pdf, txt or read online from scribd. Martins and others published the relationship between organisational trust and quality of work life. Qwl is a way of thinking about people, work and organizations, its distinctive elements are i a concern about the impact of work on. A study on quality of work life among employees open. This resource may be shared, copied, and distributed, without cost, by. Hence, there is a dearth of necessity to research the quality of work life of employees belonging to this sector.
The project has been undertaken in leo pole apparels at coimbatore. Quality of work life has always gained attention of the researchers all time, as both the words quality and worklife are necessary in the world and share a greater value to the institution. Questionnaires were administered to 429 wh itecollar wo rkers employed at five public service. Worklife balance is a key area for quality concern gurus, who believes that balance between work and life is of vital importance when it comes to performance of the workforce. This case describes the beginning of a quality of work life project in which. Quality of work life qwl is defined as the extent to which an. Qwl has been linked with a number of positive outcomes both for individual workers and for. Quality of work life deals with various aspects of work environment, which facilitates the human resource development efficiently. Training involves beneficial development in such organizational objects for most advantageous augmentation of quality of worklife of the employees.
According to american quality of work life association at washington, programs of quality of work life is defined as all types of activities which performed by entire employees at each level of the organization to improve the employees development and human dignity lehrer, 1982. East west university ewu, bd abstract quality of work life is a critical concept with having lots of importance in employees life. Quality of work life refers to the favorableness or favorableness of the work environment decenzo and robbin, 2004. Wpshc has implemented a quality of worklife program that supports a healthy work environment for all of our employees, physicians and volunteers. In this paper studies the quality of work life among private hospital nurses. Please read each statement carefully and decide how much you agree or disagree with it. Review of literature on quality of worklife article pdf available in international journal for quality research 72. Indeed, quality of work affects the quality of life in families and communities, as well as the economic vitality of the nation. A study on quality of work life with special reference to leo pole apparels at coimbatore. Identification the components of quality of work life and. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. I declare that this thesis that i have submitted to dublin business school. Qwl has been linked with a number of positive outcomes both for individual workers and for employing organizations. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one.
The term of quality of work life qwl was introduced in the late 1960s as the way to improve the quality of employees work life and a way of focusing on the impacts of employment on health and general wellbeing walton r. Feb 28, 20 increasing your employees quality of life at work having a work environment that promotes wellness and happiness not only increases mood, but productivity. Ananalysis on employees of private limited companies in bangladesh by mohammad baitul islam. Quality of employees worklife with special reference to air. Quality is no more a specialized word but has become a necessary and a must work for the best endurance. The availability of skilled managerial and technical manpower in india will contribute considerably to the prosperity of the banking industry in future. Quality of worklife and job satisfaction of a group of university employees. Certified that the dissertation titled quality of nursing work life among nurses working in selected government and private hospitals in thiruvananthapuram. Quality of work life is a multi dimension concept implying a concern for members of an organization. Thus, quality of work life helps in the development of human resources. The relationship between quality of work life and job. Quality of worklife is a progression in which the organization identifies their dependability for superiority of organizational performance too employees skills.
This study is based on the assumption that a job is more than just a job. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock. Quality of work life is a comprehensive concept which is consisted of physical and psychological health, economic situations, personal belief and interaction with environment khorsandi et al. Qwl programs is the another dimension in which employers has the responsibility to provide congenial environment i. In other words, the higher the quality of work life, the more motivated employees will be. A study on quality of work life among employees open access. The last version of nurses work life quality model was suggested by brooks and anderson in 2001, in which nurses quality of work life was considered in four dimensions. Factors impacting on the quality of work life citeseerx. Quality of work life programmes has two objectives. Discussed since the 1950s, quality of work life qwl has been identified as a personal reaction to the work environment and experience such as perceptions of control, satisfaction, involvement, commitment, worklife balance, and wellbeing in relation to someones job and organization, with no one generally accepted definition of the term.
We suppose that the level of worklife support can vary within subcultures and thus influence employees worklife integration. Quality of worklife survey eqwls this page may be omitted in reproduction limitation of rights and liabilities this survey questionnaire is published by karl albrecht international, which grants limited reproduction rights as described below. A high quality of work life qwl is a crucial issue for health care facilities to have qualified, dedicated, and inspired. As flippo 1980 mentions, quality of work life programmes include any. This survey has a series of questions that relate to your experiences as a working member of your organization. Pdf on feb 1, 2012, girish taneja and others published quality of work. Quality of working life qwl describes a persons broader employmentrelated experience. Quality of nursing work life among nurses working in. The data were collected in the month of jan 2014 feb 2014 scope of the study. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Pdf quality of work life and its relation with job. The same study reported that happy workers reported spending 80% of their week on work related tasks, while less happy workers spend only 40% of their time on work related tasks.
The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. Pdf quality of work life and its relation with job satisfaction. Qwl means the degree to which members of a work organization are able to satisfy important personal needs through their experience in the organization chib, 2012. Determinants of quality of work life among nurses working in. Quality of work life is an important factor that affects motivation at work ghosh, 1992. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. In modern era, it has been observed that stress management has become one of the most substantial conceptsin the. Hackman and oldhams 1980 consider quality of work life as a work environment that is able to fulfill employees personal needs by providing a positive interaction effect between their physical and mental wellbeings. The quality of work life or job quality is constituted by the set of work features which. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. The concept of work life balance the term work life balance work life balance was coined in 1986 in.
Increasing your employees quality of life at work workology. Hostels, hospitality industry, quality of working life, backpackers. Quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher. In 2000, the national institute for occupational safety and health niosh entered into an interagency agreement with the national science foundation nsf to add a special module to the 2002 general social survey gss to assess the quality of work life in america. Quality of work life can be defined as the environment at the work place provided to the people on the job.
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